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Welcome to Rusukh Specialized Co. Ltd. By accessing our website, submitting a form, contacting us through WhatsApp, requesting a quotation, purchasing our products, or using any of our services, you agree to the following Terms & Conditions.
If you do not agree to these Terms & Conditions, please do not use our website or services.
Company Name: Rusukh Specialized Co. Ltd.
Website: www.rusukh.com
Email: info@Rusukh.com
Phone / WhatsApp: +966533850888
Additional Phone: +966112423469
Address: 9068 Ibn Al-Ameed, Al-Sulay, Riyadh, Kingdom of Saudi Arabia
Our website and services may only be used for lawful purposes and in compliance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
You agree not to use our website, forms, WhatsApp channels, or services to send, submit, or distribute any unlawful, misleading, abusive, spam, fraudulent, or harmful content.
By using our website or services, you agree to:
Rusukh Specialized Co. Ltd. aims to provide reliable, secure, and professional services. However, we do not guarantee that the website, WhatsApp communication, online forms, or any digital service will always be uninterrupted, error-free, or available at all times.
We may update, suspend, restrict, or discontinue any part of the website or services at our discretion for technical, legal, operational, maintenance, or security reasons.
Unless otherwise stated in a written offer, quotation, invoice, pro forma invoice, purchase order, or agreement, all prices, delivery terms, payment terms, warranty terms, shipping, packaging, certificates, and additional costs shall be governed by the specific commercial offer shared with the client.
Any taxes, shipping costs, insurance, documentation, certificates, or other charges may be added where applicable.
Quotations are valid only for the period stated in the relevant offer or quotation.
Payment terms shall be agreed upon in the relevant quotation, invoice, pro forma invoice, purchase order, or written agreement between Rusukh Specialized Co. Ltd. and the client.
Where applicable, ownership of supplied products shall transfer only after full payment is received, unless otherwise agreed in writing.
The client shall be responsible for any bank charges, transfer fees, or payment-related costs unless otherwise agreed.
Delivery timelines, if provided, are estimates unless expressly confirmed otherwise in writing.
Shipment, packaging, insurance, transportation, installation, and related risks shall be handled according to the agreed commercial terms between Rusukh Specialized Co. Ltd. and the client.
Returned goods, where applicable, require prior written approval from Rusukh Specialized Co. Ltd.
Rusukh Specialized Co. Ltd. shall not be responsible for damage caused by transportation, misuse, improper storage, improper installation, or handling by third parties.
Warranty terms, if applicable, shall be stated in the relevant offer, invoice, product documentation, or written agreement.
Unless otherwise agreed in writing, warranty is limited to the repair or replacement of defective parts and does not include shipping, packaging, misuse, improper installation, unauthorized modification, normal wear and tear, or damage caused by third parties.
Where applicable, Rusukh Specialized Co. Ltd. may provide manuals, technical documents, product specifications, or usage instructions related to its products and services.
Such documentation is provided for guidance only and may be updated from time to time.
All trademarks, logos, website content, text, images, designs, drawings, software, documents, product names, and other materials displayed on the website are the property of Rusukh Specialized Co. Ltd. or its licensors.
You may not copy, reproduce, modify, distribute, publish, sell, display, or use any content from the website without prior written consent from Rusukh Specialized Co. Ltd.
Our website may include links, integrations, tools, or services provided by third parties, including payment providers, WhatsApp Business API providers, hosting providers, analytics tools, or other service providers.
Rusukh Specialized Co. Ltd. is not responsible for the content, availability, security, practices, or policies of any third-party website, platform, or service.
To the maximum extent permitted by law, Rusukh Specialized Co. Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
Where liability cannot be excluded by law, our liability shall be limited to the value of the product or service directly provided by us.
Rusukh Specialized Co. Ltd. shall not be liable for delays, failures, or interruptions caused by events beyond its reasonable control, including but not limited to natural disasters, fire, flood, war, government actions, labor disputes, internet failures, system outages, transportation delays, supply chain disruptions, or any other force majeure event.
We reserve the right to suspend, restrict, or terminate access to our website, services, or communication channels if a user violates these Terms & Conditions or uses our services in an unlawful, harmful, fraudulent, or abusive manner.
Rusukh Specialized Co. Ltd. may update these Terms & Conditions from time to time. Any updates will be published on our website or through our official communication channels.
Continued use of the website or services after updates means you accept the revised Terms & Conditions.
These Terms & Conditions shall be governed by the laws of the Kingdom of Saudi Arabia.
Any disputes shall fall under the jurisdiction of the competent courts of Riyadh, Kingdom of Saudi Arabia, unless otherwise agreed in writing.
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Rusukh Specialized Co. Ltd. is committed to protecting your personal data and privacy.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.
We may collect the following information when you use our website, submit a form, contact us, request a quotation, communicate with us through WhatsApp, or use our services:
We may use your personal data to:
By checking the consent box on our website, submitting your phone number, messaging us through WhatsApp, requesting communication through WhatsApp, or providing your number for service communication, you explicitly agree to receive messages from Rusukh Specialized Co. Ltd. via WhatsApp.
These messages may include:
You confirm that the phone number you provide is yours or that you are authorized to use it.
We will only send marketing or promotional messages through WhatsApp, email, SMS, or other channels where we have obtained your explicit consent or where permitted by applicable law.
Marketing messages may include offers, promotions, product updates, company news, service updates, or other relevant communications from Rusukh Specialized Co. Ltd.
You may unsubscribe from WhatsApp marketing messages at any time by:
You may also contact us through:
Email: info@Rusukh.com
Phone / WhatsApp: +966533850888
After opting out, we may still send essential service-related messages where necessary to complete an existing transaction, service request, support case, legal obligation, or contractual obligation.
We do not sell your personal data.
We may share your data only when necessary with:
All third-party service providers are expected to handle your data securely and only for the purpose of providing the required service.
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no digital transmission, online communication, or electronic storage method can be guaranteed to be 100% secure.
Our website may use cookies or similar technologies to improve functionality, analyze website traffic, understand user behavior, and enhance the user experience.
You may disable cookies through your browser settings, but some website features may not function properly.
You may request to:
To exercise these rights, please contact us at:
info@Rusukh.com
We retain personal data only for as long as necessary to provide our services, respond to inquiries, complete transactions, comply with legal obligations, resolve disputes, maintain business records, and protect our legitimate business interests.
Our website and services are intended for business and general users. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.
Rusukh Specialized Co. Ltd. may update this Privacy Policy from time to time. Any updates will be published on our website or through our official communication channels.
Continued use of our website or services after updates means you accept the revised Privacy Policy.
For any privacy-related questions, requests, or complaints, please contact us at:
Rusukh Specialized Co. Ltd.
Address: 9068 Ibn Al-Ameed, Al-Sulay, Riyadh, Kingdom of Saudi Arabia
Email: info@Rusukh.com
Phone / WhatsApp: +966533850888
Additional Phone: +966112423469
Website: www.rusukh.com